Privacy statement

PRIVACY:
Simply stated, we care about the privacy of our customers! Personal information such as your e-mail address, your mailing address, or telephone number is only gathered by us when you supply it… either on-line, over the telephone or through the mail. We GUARANTEE that this information will never be sold or rented to any third party.

However, from time to time West Coast Pet Supply may use this information to tell you about new products, services or upcoming events. If you don't want us to contact you please email us at the address below to get removed from our email list. Please feel free to contact us via e-mail at mail@epetpals.com with any concerns you may have regarding this issue.

SECURITY:
At West Coast Pet Supply, we want to give our customers a worry-free ordering experience. That's why this site uses Secure Server Technology (SSL 3.0) which encrypts all of your personal information so that no one can obtain it as it travels through our shopping cart network. Your credit card number, e-mail address, and phone number are all protected. Click on the Network Solutions SiteSafe Seal on the checkout page to learn more about our security.

This site is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" MCAFEE SECURE mark appears only when a website's security meets the highest security scanning standards of the U.S. Government, Visa, MasterCard, American Express and Discover. Research conducted at the federally funded research and development center operated by Carnegie Mellon University indicates that sites free of all known vulnerablilities that can be remotely scanned for, such as those earning MCAFEE SECURE certification, will prevent 99.99% of hacker crime.

In addition we do not store customer information on our server. Once your purchase is sent from your browser it is processed and deleted from our server database.